First, login to your Auto-Pilot Rewards Program account and select “Rewards”.
Next, select the garage or lot you would like to park in.
Then, follow the step-by-step guide to redeem for the number of calendar days you would like to park with your available amount of points. Note – the system will not allow you to redeem for a garage or lot or select number of days that you do not have enough points for.
Upon parking, simply enter and exit the lot or garage as usual with your Automated Pass in order to have the credit applied to your account. Your credit card will not be charged for the days you have redeemed for free parking There are no certificates or coupons to present.
NOTE: You must enter on the day that you redeemed for or the system will not recognize your redemption and will instead charge your credit card on file. If you return later than the date selected the system will auotmatically charge the card on file for the difference.
Auto-Pilot Reward Program points cannot be earned on days free parking redemptions are used. Points are only earned on days of paid parking.
This free parking redemption does not reserve a space in the parking lot. If you arrive and the lot is full, you must park in an alternate lot and full payment will still be required. In this case, please contact the Auto-Pilot Rewards Program Administration office to have your redeemed points added back into your account. The administration office can be reached at 1-877-735-9280 or firstname.lastname@example.org.